Here are some common questions about The Tabula Rasa Farm shipping policies:
We ship USPS, First Class for 3 bars or less. Because soap is heavy, four bars has to go Priority due to weight. We typically use flat rate padded envelopes for that, but we box the bars to protect them during shipping, just in case.
We do our very best to ship soaps within the next business day or two so you can enjoy your soaps, incense, or hand-turned item sooner. You should get an email confirmation when your order ships. Sometimes we’re a little slower. (Most days it’s just Abby doing all the work.)
If your order includes a backordered item, we will hold your entire order until the back ordered item is ready to go. It saves on shipping costs, gas, and extra packing materials – which keeps our prices down long term. We totally don’t mind if you place two orders if you want some now, and then the backordered item(s) when they’re ready.
International shipping is something we try to offer, but it’s expensive. (We don’t have any say in those rates, we’re sorry. It has everything to do with both countries postal services charging for their leg of the trip.)
As much as we do our best to get your order to you in wonderful condition, we cannot be held responsible for damage during shipping.