[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”3.22.3″ background_color=”#ffffff” custom_padding=”0px||0px|” custom_padding_tablet=”0px||0px|” transparent_background=”off” padding_mobile=”on” make_fullwidth=”off” use_custom_width=”off” width_unit=”on”][et_pb_row make_equal=”on” column_padding_mobile=”on” custom_padding_last_edited=”off|tablet” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”10px||50px|” custom_padding_tablet=”64px||0px|”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Tangerine|700|||||||” text_text_color=”#82ad91″ text_font_size=”72px” text_line_height=”1em” header_text_color=”#82ad91″ custom_margin=”||0px|” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]Frequently Asked Questions
[/et_pb_text][et_pb_text _builder_version=”3.27.4″ text_text_color=”#888888″ text_line_height=”1.3em” max_width=”940px” custom_margin=”0px|||30px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|tablet” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]Here are some common questions about The Tabula Rasa Farm & ordering.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” column_padding_mobile=”on” custom_padding_last_edited=”off|desktop” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”0px||0px|30px” custom_padding_tablet=”90px||0px|”][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”Do you ship internationally?” open_toggle_text_color=”#000000″ open_toggle_background_color=”rgba(130,173,145,0.12)” closed_toggle_text_color=”#444444″ closed_toggle_background_color=”rgba(130,173,145,0.12)” icon_color=”#000000″ admin_label=”Do you ship internationally?” _builder_version=”3.25.3″ title_text_color=”#424242″ title_font=”Lato|700|||||||” title_font_size=”20″ body_font=”Lato|300|||||||” body_text_color=”#666666″ custom_padding=”15px|15px|15px|15px” title_font_size_last_edited=”off|desktop” custom_css_toggle_icon=”font-size:20px;||” border_radii=”|0px|10px|10px|0px” border_width_all=”0px” border_width_left=”4px” border_color_left=”#82ad91″ use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
Yes!
We ship USPS, worldwide, and most rates are calculated by weight.
We do our very best to ship soaps the next business day so you can enjoy your soap sooner. You should get an email confirmation when your soaps ship.
Custom printed items take longer; it’s usually about a week and a half before they ship from the company that handles our printing.
[/et_pb_toggle][et_pb_toggle title=”Do you ship eggs?” open_toggle_text_color=”#000000″ open_toggle_background_color=”rgba(130,173,145,0.12)” closed_toggle_text_color=”#444444″ closed_toggle_background_color=”rgba(130,173,145,0.12)” icon_color=”#000000″ admin_label=”Do you ship eggs?” _builder_version=”3.10.1″ title_text_color=”#424242″ title_font=”Lato|700|||||||” title_font_size=”20″ body_font=”Lato|300|||||||” body_text_color=”#666666″ custom_padding=”15px|15px|15px|15px” title_font_size_tablet=”18″ title_font_size_last_edited=”off|desktop” custom_css_toggle_icon=”font-size:20px;||” border_radii=”|0px|10px|10px|0px” border_width_all=”0px” border_width_left=”4px” border_color_left=”#82ad91″ use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]No, eggs are local pick up only. (Same for baby chicks, just in case you were curious.) If you happen to be local and want eggs, give us a shout and we’ll save some for you! Standard pricing is $3.00 per dozen, or 2 dozen for $5 if you’re paying with cash. (Yes, we can take credit cards!)
[/et_pb_toggle][et_pb_toggle title=”What is your return policy?” open_toggle_text_color=”#000000″ open_toggle_background_color=”rgba(130,173,145,0.12)” closed_toggle_text_color=”#444444″ closed_toggle_background_color=”rgba(130,173,145,0.12)” icon_color=”#000000″ admin_label=”What is your return policy?” _builder_version=”3.10.1″ title_text_color=”#424242″ title_font=”Lato|700|||||||” title_font_size=”20″ body_font=”Lato|300|||||||” body_text_color=”#666666″ custom_padding=”15px|15px|15px|15px” title_font_size_tablet=”18″ title_font_size_last_edited=”off|desktop” custom_css_toggle_icon=”font-size:20px;||” border_radii=”|0px|10px|10px|0px” border_width_all=”0px” border_width_left=”4px” border_color_left=”#82ad91″ use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]Unfortunately, we can’t accept returns on soap. Soap is one of those things that is kinda-really icky after it’s been opened up and tried out. If your mail delivery person tends to mangle your packages, we *highly* recommend going with Priority Mail for the insurance coverage. (We do our best to package your orders to survive the mailpocalypse, but sometimes we’d swear they were playing dodge ball with the mail for fun some days.)
If you order a custom printed item and receive the wrong item, contact us and we’ll contact the printer to start the process to make it right. (We are limited to their return rules; however, they are usually pretty good eggs about it.)
[/et_pb_toggle][et_pb_toggle title=”Where are you located?” open_toggle_text_color=”#000000″ open_toggle_background_color=”rgba(130,173,145,0.12)” closed_toggle_text_color=”#444444″ closed_toggle_background_color=”rgba(130,173,145,0.12)” icon_color=”#000000″ admin_label=”Where are you located?” _builder_version=”3.10.1″ title_text_color=”#424242″ title_font=”Lato|700|||||||” title_font_size=”20″ body_font=”Lato|300|||||||” body_text_color=”#666666″ custom_padding=”15px|15px|15px|15px” title_font_size_tablet=”18″ title_font_size_last_edited=”off|desktop” custom_css_toggle_icon=”font-size:20px;||” border_radii=”|0px|10px|10px|0px” border_width_all=”0px” border_width_left=”4px” border_color_left=”#82ad91″ use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]3021 Center Hill Rd
Bowling Green, FL 33834
No, really. Bowling Green, Florida. It’s a tiny town in the heartland of Florida, surrounded by orange groves, huge Southern Live Oaks, and periodically filled with people voluntarily displaced from Ohio and New Jersey. (Plus Canada, Mexico, Cuba, and Puerto Rico, when you’re lucky enough to meet them. Ohio and NJ are hard to miss.) Many of the locals have been here for generations, and their local pride runs deep, for good reason. Kindness, consideration, and community are essential elements of local culture. Truly Southern, you’re likely to be invited to sit on a new acquaintance’s front porch when you first meet them, if you’ve brought your manners with you.
[/et_pb_toggle][et_pb_toggle title=”What’s in your soap?” open_toggle_text_color=”#000000″ open_toggle_background_color=”rgba(130,173,145,0.12)” closed_toggle_text_color=”#444444″ closed_toggle_background_color=”rgba(130,173,145,0.12)” icon_color=”#000000″ admin_label=”What’s in your soap?” _builder_version=”3.25.3″ title_text_color=”#424242″ title_font=”Lato|700|||||||” title_font_size=”20″ body_font=”Lato|300|||||||” body_text_color=”#666666″ custom_padding=”15px|15px|15px|15px” title_font_size_tablet=”18″ title_font_size_last_edited=”off|desktop” custom_css_toggle_icon=”font-size:20px;||” border_radii=”|0px|10px|10px|0px” border_width_all=”0px” border_width_left=”4px” border_color_left=”#82ad91″ use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
You can find our ingredients lists here: Ingredients List.
[/et_pb_toggle][et_pb_toggle title=”How do you fragrance your items?” open_toggle_text_color=”#000000″ open_toggle_background_color=”rgba(130,173,145,0.12)” closed_toggle_text_color=”#444444″ closed_toggle_background_color=”rgba(130,173,145,0.12)” icon_color=”#000000″ admin_label=”How do you fragrance your items?” _builder_version=”3.25.3″ title_text_color=”#424242″ title_font=”Lato|700|||||||” title_font_size=”20″ body_font=”Lato|300|||||||” body_text_color=”#666666″ custom_padding=”15px|15px|15px|15px” title_font_size_tablet=”18″ title_font_size_last_edited=”off|desktop” custom_css_toggle_icon=”font-size:20px;||” border_radii=”|0px|10px|10px|0px” border_width_all=”0px” border_width_left=”4px” border_color_left=”#82ad91″ use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
We use a mix of skin-safe, phthalate and paraben free fragrance oils, unless otherwise noted, AND skin safe essential oils. It depends on what works best for the recipe.
[/et_pb_toggle][et_pb_toggle title=”Is your soap Melt & Pour?” open_toggle_text_color=”#000000″ open_toggle_background_color=”rgba(130,173,145,0.12)” closed_toggle_text_color=”#444444″ closed_toggle_background_color=”rgba(130,173,145,0.12)” icon_color=”#000000″ admin_label=”Is your soap Melt & Pour?” _builder_version=”3.25.3″ title_text_color=”#424242″ title_font=”Lato|700|||||||” title_font_size=”20″ body_font=”Lato|300|||||||” body_text_color=”#666666″ custom_padding=”15px|15px|15px|15px” title_font_size_tablet=”18″ title_font_size_last_edited=”off|desktop” custom_css_toggle_icon=”font-size:20px;||” border_radii=”|0px|10px|10px|0px” border_width_all=”0px” border_width_left=”4px” border_color_left=”#82ad91″ use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
No, we do not use melt and pour. Or soaps are all made from scratch, using high quality cosmetic-grade or better oils, saponified with top quality sodium hydroxide, and balanced with clays, soap scum preventatives, and other skin-loving ingredients.
We typically use the cold process method, unless ingredients require using the hot process.
[/et_pb_toggle][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”Do you offer wholesale accounts for soap?” open_toggle_text_color=”#000000″ open_toggle_background_color=”rgba(130,173,145,0.12)” closed_toggle_text_color=”#444444″ closed_toggle_background_color=”rgba(130,173,145,0.12)” icon_color=”#000000″ admin_label=”Do you offer wholesale accounts?” _builder_version=”3.10.1″ title_text_color=”#424242″ title_font=”Lato|700|||||||” title_font_size=”20″ body_font=”Lato|300|||||||” body_text_color=”#666666″ custom_padding=”15px|15px|15px|15px” title_font_size_tablet=”18″ title_font_size_last_edited=”off|desktop” custom_css_toggle_icon=”font-size:20px;||” border_radii=”|0px|10px|10px|0px” border_width_all=”0px” border_width_left=”4px” border_color_left=”#82ad91″ use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]Yes, for qualified retailers, we do! We will need proof that you’re an established, registered business to set up your account. For details on the process, minimum orders, and other wholesale inquiries, just email: contact (at) thetabularasafarm.com
[/et_pb_toggle][et_pb_toggle title=”Do you offer Guest Bars in bulk for Bed & Breakfasts and Hotels?” open_toggle_text_color=”#000000″ open_toggle_background_color=”rgba(130,173,145,0.12)” closed_toggle_text_color=”#444444″ closed_toggle_background_color=”rgba(130,173,145,0.12)” icon_color=”#000000″ admin_label=”Do you offer Guest Bars in bulk for AirBnB/Hotels/B&Bs?” _builder_version=”3.10.1″ title_text_color=”#424242″ title_font=”Lato|700|||||||” title_font_size=”20″ body_font=”Lato|300|||||||” body_text_color=”#666666″ custom_padding=”15px|15px|15px|15px” title_font_size_tablet=”18″ title_font_size_last_edited=”off|desktop” custom_css_toggle_icon=”font-size:20px;||” border_radii=”|0px|10px|10px|0px” border_width_all=”0px” border_width_left=”4px” border_color_left=”#82ad91″ use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]Yes, for confirmed B&Bs and Hotels, we do! For details on the process to set up your account, options and selections, minimum orders, and other wholesale inquiries, just email: contact (at) thetabularasafarm.com.
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